Thursday 24 January 2019

Agency bookers score us 9.5 out of 10 - "Exceptional"!


We're delighted that guests staying with us in 2018 have - on average - given us 9.5 out of 10 for ALL aspects of their stay.  This is the HIGHEST RATING OF ANY MAIN ACCOMMODATION PROVIDER in Ilkley or Addingham, beating all the main hotels and other cottage complexes in the area.  

James Waters -Vice-President of Parter and Customer Services at booking.com in Amsterdam wrote:
"Delivering such an incredible experience to our guests is the result of dedication, passion and a lot of hard work"
Kind words, but we know we can't rest on our laurels.  We're currently busy on refurbishment work during the quieter winter months, to be even better in 2019!